EcommerceBytes-NewsFlash, Number 3585 - May 21, 2015 - ISSN 1539-5065    

Target Bans Resellers after Last Month's Lilly Pulitzer Incident

By Ina Steiner
May 21, 2015

A month after facing criticism over its handling of a designer collaboration, Target has apparently handed down a directive regarding resellers. It's the latest retailer to crack down on eBay and Amazon sellers who use retail stores to source inventory in what's known as retail arbitrage.

On April 19th, the retailer launched "Lilly Pulitzer for Target," a collection of 250 items across apparel, shoes and accessories. But Target found its website overwhelmed with traffic, and shoppers were disappointed when the website and retail stores quickly sold out of the items.

There was a backlash against resellers who listed the special branded items for sale on eBay and elsewhere at tremendous markups - the hashtag #LillyforTarget turned to #LillyforeBay and #LillyGate2015.

Now Target is banning resellers, say EcommerceBytes readers and according to reports across the web. One reader who spent over $100,000 at Target over the past year said Target cancelled his latest online order. When he called the company, "they told me that they are no longer selling to resellers and the fact that I have ordered a very large amount did not matter," he said. A customer service representative directed him to read Target's terms and conditions online.

On an independent website that's a gathering place for Target employees, users discussed a new directive that they say came down from corporate on May 12. "We no longer accept reseller tax exempt IDs and we are no longer to sell them to known resellers or those with lots of discounts," wrote one poster. "The issue is, Target sells that stuff at a loss to get guests in the store to buy other stuff. Instead of a guest coming in and buying an iPad at a loss and then buying another $75 worth of clothing or whatever, we end up with a loss leader that isn't leading to any other sales."
Two months ago, resellers reported a similar problem with Kohl's, another retail chainstore.

While some say it's the disruptive behavior on the part of resellers when shopping in stores that leads to such bans, such as the 2007 reports about Pottery Ban, Target is also banning resellers from shopping on their websites as well.

Target.com's Terms and Conditions includes a paragraph addressing resellers:

Target does not offer additional discounts on large orders of a single item or on large orders of many individual items. In addition, we reserve the right to limit quantities on orders placed by the same account, on orders placed by the same credit card, and on orders that use the same billing or shipping address. We will notify you if such limits are applied. Target reserves the right to prohibit purchases of any merchandise to resellers. Resellers are defined as a company or an individual that purchases goods with the intention of selling them rather than using them.
Several inquiries to Target went unanswered.


This is the 'teaser' to get you to look at the below video:

"I Had No Idea About These Secrets For Shopping At Target. I’m So Glad They Were Leaked By An Insider"


I do not know if the info on this site is correct, probably some is and some isn't as these things may vary by store.

Sample of info FYI:

The first trick for saving money and shopping at Target is to know their clearance and mark-down schedules. Every week, certain departments mark down items in their category on a specific day. The schedule is as follow:

Monday – Electronics, Accessories, Kids Clothing, Books, Baby and Stationery

Tuesday — Domestics, Women’s Clothing, Pets and Market (food items)

Wednesday — Men’s Clothing, Health and Beauty, Diapers, Lawn & Garden items and Furniture

Thursday — Housewares, Lingerie, Shoes, Toys, Sporting Goods, Decor & Luggage

Friday — Auto, Cosmetics, Hardware, & Jewelry

You are on your own with this info, the most I buy at Tarbutt is milk/bread etc. if going to Publix is to far to go.   No way in Heck would I buy anything else from this chain.



Inquiries about these questions come up all the time so I have moved this section up from March of 2013 for easier access.  When finished here you might also take a look at: http://targetpayandbenefits.blogspot.com

Target uses 'Behavioral Interviews', not your Old Fashioned Interview which can be relatively predictable and simply asks where you worked and for how long. You probably have researched Target and are prepared for questions as "Tell me about yourself" and "Where do you see yourself in five years?" but at Target you need to prepare for a different sort of interview.

The theory behind a behavioral interview is that a candidate’s past experience is a good barometer of future success. Employers believe that asking job candidates to discuss specific challenges they’ve faced at their job is more telling and realistic of a candidate’s qualifications than their rehearsed replies. 

The questions tend to be open-ended and start with "Tell me about…" or "Describe a situation where…." Here is a chance for you to highlight your strengths and attributes more strongly than with generic statements like "I’m a good problem solver." 

You may be able to recite your résumé word for word, but are you prepared to explain how you got things done?  Go into the interview armed with stories of your past accomplishments, especially those that reveal leadership and problem-solving skills.  Some job candidates trip on such simple open ended questions as found below.

The questions used at Target are a reflection of the Disney culture.  In the early days Target copied a lot of the Disneyland concepts (such as calling 'customers' guests) including their HR procedures. 

These questions are not unique to Target, and in fact are in no way 'Secret', many firms now use them and you can find out more by taking a look at various internet sites, many of which simply list the below questions or variations of them.

Target's Secret Interview Questions

Interviewer Questions for Executive Team Leader or Team Leader

1) Tell me about a time when you exerted extra effort to help a guest.
2) Describe how you think that product out of stocks can be proactively prevented in the store.
3) Tell me about the last time you missed a deadline and why.
4) Tell me about a time when you were asked to do something with little help or direction from others.
5) Tell me about a time when you were asked to do something unexpected or on short notice.
6) Tell me about a time when you had to learn a new skill that was important for your job.
7) Tell me what you think is the significance or importance of maintaining the Target store image.
8) Tell me about a time when you were dissatisfied with the appearance of your work area and what you did to improve it?

Interviewer Questions for Executive Team Leader Human Resources

1) Tell me about a time that you were part of a group that did not work together as well as it should have.
2) Tell me about a time when you went all out to make your store, or work area, look presentable.
3) Tell me about a time when you had to shift attention between multiple activities that competed for your time.
4) Tell me about a work program or project that was not running well and what you did about it.
5) Tell me about a time when you had to shift attention between multiple activities that competed for your time.
6) Tell me about a time when you addressed a safety concern.
7) Tell me about the last time you had too much to do and too little time to do it.
8) Tell me about a time you investigated your work area for possible improvements.
9) Describe a time when you had to deal with a difficult guest or co-worker.

Interviewer Questions for Store Team Leader

1) Tell me about a time when you executed a plan in a timely manner.
2) Tell me about a time when you were unable to help someone.
3) What do you view as the biggest challenge regarding in-stocks in a Target store?
4) Tell me about a time when you asked for feedback that would improve your performance.
5) Tell me about a time when you had to drive a change that was not well received by others.
6) Tell me about the last time you took a project that was a stretch of your skill set.
7) Tell me about a time when you had to introduce yourself to someone new and how you handled this situation?
8) Describe a situation when your planning led to a favorable outcome.

Thanks to Dave K for providing this info. If you have confidential Tarbut info send it to me for publication.

Also here are some other questions poached from another Internet site:
  1. Why do you want to work for Target
  2. Tell me about a time you worked on a project
  3. Tell me about a time you lead a team. What worked well
  4. Tell me about your past accomplishments (school or work)
  5. Tell me about a goal you didn’t achieve
  6. Tell me about a time you were stressed and how you handled it
  7. Tell me about a time you had to adjust to a situation quickly
  8. Tell me about a time you had to make a difficult decision
  9. Tell me about a time you had to motivate a team member
  10. Tell me about a time you had a problem with a co-worker and how did you resolve it
  11. Tell me about a time your leadership skills led you to make a bad decision
  12. If you’re not selected as an Intern, what are some positive takeaways
Last week, we learned that Walmart would be taking over thirteen former Target Canada stores and a distribution center. Today, home improvement chain Lowe’s announced that is taking over twelve store leases, one store that Target owned, and one distribution center.

MAY 11, 2015

Lowe’s to expand Canada presence by buying Target leases

Mooresville-based home improvement giant Lowe’s Companies on Monday said it’s acquiring leases for 13 former Target stores in Canada and buying a Target distribution center in Ontario for about $124 million, speeding up its expansion north of the border.
The deal came as part of a real estate auction after Target’s decision to exit Canada.
Lowe’s opened its first stores in Canada in 2007 and now has 38 from Ontario to British Columbia, with about 6,000 employees. In 2012, Lowe’s made a bid for Canada’s largest home improvement retailer, Rona, but pulled back after the company rejected the unsolicited offer.
“These additional locations will accelerate our expansion across the country, enhancing our presence in Western Canada and strengthening our base in Ontario,” said Sylvain Prud’homme, president of Lowe’s Canada, in a statement.
Lowe’s said the stores will be located around Canada, including markets where the company has little presence. The purchase of the distribution center will create 2,000 jobs in Canada, the company said.
The proposed acquisitions still need court approval. The court process is expected to be completed by June 30, Lowe’s said.

Read more here: http://www.charlotteobserver.com/news/business/article20672358.html#storylink=cpy
-------------------------------------- 4/22/15


Target admits Lilly Pulitzer line was supposed to have lasted weeks

Target  was the victim of its own success.  The web site snafus and quick sell-outs of its line of Lilly Pulitzer beachwear on Sunday showed how the discount retailer still has the magic touch when it comes to design collaborations, even as they earned Target a lot of brickbats on social media from shoppers stymied by target.com’s fail.

It wasn’t supposed to be that way.   Target’s chief merchandising and supply chain officer Kathee Tesija said that the company, which clearly underestimated demand despite weeks of tracking social media, had planned to offer the 250-item limited-time, limited-supply collection for weeks. Instead, the collaboration lasted mere hours.

Target intended to begin selling the collection sometime after midnight on Sunday, but kept postponing the start so it could cope with overwhelming Black Friday-like web traffic. By mid morning Sunday, the Lilly Pulitzer merchandise was largely sold out and some pieces started to appear on eBay at multiples of their Target prices, arousing the ire of countless fashionistas looking for chic stuff on the cheap.

“The experience guests had on Target.com early Sunday morning wasn’t acceptable. It’s as simple as that,” Tesija, one of Target’s highest ranking executives, said in a blog post. “We didn’t get there with this launch and for that, we’re sorry.”  The retailer is looking into why the web site, into to which it has invested heavily to update, underperformed.

Most of these designer collaborations are expected to sell out, and typically do, though in a matter of a few weeks. They create buzz and are a way to get new shoppers to come to Target, a benefit the retailer was deprived of given the unintentionally short duration of the Lilly Pulitzer event.

Compounding the frustration of the company and its customers is that resale sites such as eBay  became the only option, short of buying the regular, luxury Lilly Pulitzer merchandise at full price, for many shoppers. Target is not replenishing its Lilly Pulitzer inventory since it was meant to be a limited collection.

“When we see product that we’ve created for our guests being resold on the secondary market for a profit, it’s disheartening because it takes away from the very intent of these programs,” Tesija said.

By her estimates though, only 1.5% of the merchandise ended up on resale sites.



As of today 3/30/15, the matter remains in LA Superior Court.

I anticipate that shortly Target will have it removed to Federal Court.

Case Number: BC570020
Case filed on 1/22/2015

4/1/2015 at 1:30 PM in department 93 at 111 North Hill Street, Los Angeles, CA 90012
Hearing on Demurrer

Case Number: BC570020
Case filed on 1/22/2015

7/7/2016 at 10:00 AM in department 93 at 111 North Hill Street, Los Angeles, CA 90012
Final Status Conference

Case Number: BC570020
Case filed on 1/22/2015

7/22/2016 at 8:30 AM in department 93 at 111 North Hill Street, Los Angeles, CA 90012
Jury Trial


Target Confirms 3,100 Jobs Being Cut, 

Left Unfilled At Minneapolis Headquarters

When Target announced it would shut down its Canadian operation, 17,600 people lost their jobs. Now, as the company prepares to embark on a $2 billion cost-cutting effort over the next two years, it has eliminated an additional 3,100 positions, this time at its Minneapolis headquarters.
The Star Tribune reports that the retailer began laying off 1,700 people Tuesday and got rid of another 1,400 currently unfilled positions.
Target announced last week that thousands of jobs were on the chopping block because of new cost-cutting efforts. However, today was the first time the company has used specific numbers to describe the mass layoff.
In all, the eliminated jobs represent about 13% of the company’s corporate employees. Currently, the retailer employs 13,000 workers at its headquarters and another 14,000 people at retail locations around the country. (NOTE:  Small error here, it is 14,000 in other Mn. locations, not nationwide) 
“Today is a very difficult day for the Target team, but we believe these are the right decisions for the company,” the company said in a statement.
Each of the recently laid off employees will receive at least 15 weeks of pay plus additional severance amounts based on their time with the company, as well as six months of benefits, Target said.
The severance costs are expected to reach roughly $100 million, the Star Tribune reports.


Gov. Dayton wants an explanation from CEO for Target's job cuts

Mar 4, 2015, 1:16pm CST
'This could have and should have been handled differently," Gov. Mark Dayton told reporters of Target's plan to cut thousands of corporate jobs.

Staff reporter-Minneapolis / St. Paul Business Journal
Gov. Mark Dayton's great grandfather started the company now known as Target Corp., and apparently, Dayton doesn't like the way the company's new leader is handling business.
Dayton said Wednesday he wants to meet with CEO Brian Cornell to discuss the company's rationale for cutting several thousand jobs over the next two years,according to the Star Tribune.
"I think this could have and should have been handled differently, but that's just my view," Dayton told the paper.
Dayton told reporters that his office was not warned in advance of the layoff announcement as is customary for big job news from Minnesota-based companies, the Pioneer Press reported, saying he wants to hear how the layoffs will happen and how committed Target is to Minnesota.
Dayton and his family no longer have direct ties to Minneapolis-based Target.
Target (NYSE; TGT) is Minnesota's fourth-largest employer after Mayo Clinic, the state and the federal government, according to Business Journal research.

What Target layoffs mean for downtown Minneapolis — and what they don't

Original article at: http://www.bizjournals.com/twincities/morning_roundup/2015/03/whattarget-layoffs-mean-for-downtown-minneapolis.html?page=1 
Mar 4, 2015, 5:53am CST UPDATED: Mar 4, 2015, 9:39am CST

Senior reporter-Minneapolis / St. Paul Business Journal

As Target Corp. sheds several thousand jobs over the next two years, the impact is sure to hit downtown Minneapolis.
With a downtown payroll of roughly 10,000, subtracting thousands of workers will affect demand for downtown restaurants, stores and parking lots as well as sporting and entertainment events. But the job cuts won't mean a huge glut of open real estate, at least not immediately.
Target (NYSE: TGT) is the biggest driver of downtown Minneapolis office space. It owns or leases almost 3.6 million square feet, or about 10 percent of the downtown office market. Unless the company starts putting a lot of space on the market for sublease, its hands are pretty much tied by long-term deals.
Target owns most of its space at its headquarters complex on Nicollet Mall. Then it has the following leases for:
800,000 square feet at 33 South Sixth, the 50-story former Multifoods Tower. That lease expires in 2023; Target does have an option to give up perhaps one-quarter of that space sooner, according to sources familiar with the deal. Target reportedly had about 4,000 employees in the building in 2009, when it signed its last big lease there. It will be interesting to see what impact Target's news has on the pending sale of 33 South Sixth/City Center. I expect the current owner,Shorenstein Co., would describe any pending Target vacancy as an opportunity for a new owner to lease the space to higher-paying downtown tenants.
450,000 square feet at 50 South Tenth Street, the former Retek on the Mall building. Target's lease there runs through March 31, 2030, and includes no early termination rights. There are some sublease tenants in that building today, including Ryan Cos. US Inc., which is looking to move its offices elsewhere. That lease, on Nicollet Mall, is more expensive than the 33 South Sixth space and one of the reasons why the tower sold for a record price last year.

* Target also owns a 425,000 square foot office building at 3701 Wayzata Blvd. along Interstate 394 in Minneapolis, called Target West. That campus has historically been affiliated with its credit card and finance operations. And it owns a large campus in Brooklyn Park where it has hired or relocated 5,500 workers who fill more than 1 million square feet of office space, including a large contingent of IT staff.
50 South 10th


Just in case you missed it on the below site I added most of it to my blog.  

The slightly longer original is found at:  http://www.dailyfinance.com/2015/03/03/things-never-buy-target/?icid=maing-grid10%7Chtmlws-main-nb%7Cdl31%7Csec1_lnk2%26pLid%3D621793

10 Things to Never Buy at Target

Target-Data Breach
Damian Dovarganes/AP
Target (TGT) is a great place to shop for many a thing, but there are some things you shouldn't buy there. Amazon (AMZN), Walmart (WMT), Best Buy (BBY), Costco (COST), Dollar Tree (DLTR) and Staples (SPLS) beat the big-box retailer on prices in quite a few categories, saving you possibly thousands of dollars a year.

1. Infant Formula

Costco had the best prices on formula, hands down, with its store-brand Kirkland infant formula, beating both store-brand up & up from Target and Walmart's Parent's Choice for a 40-ounce canister at $17.99 compared to up & up's $23.49 and Walmart's 33.2-ounce canister for $19.98. Costco's formula was significantly cheaper than the Target price for name-brand Similac 22-ounce canister, $24.99 on sale.

Diapers were a pretty good deal at Target, with up & up beating out Amazon, Costco and Walmart for a size 5 box of 144 diapers at $28.99. With additional possible stacking of Target Red card and Cartwheel savings and the possibility to subscribe for delivery with free shipping over $25, Target could save you hundreds a year keeping your baby dry.

2. Bedding

Walmart had Target beat for bedding sets. An eight-piece king bedding set at Walmart for $49.96 may cost five bucks more but includes five extra accessories, such as a bedskirt and more pillow shams. For basic pillows, Walmart beat Target at $3.58, compared to $4.04 at Target.

Consider quality, though, as you spend eight hours daily between the sheets. "You can find superior quality with similar prices or even sometimes cheaper prices at department stores like Macy's (M)," Woroch said. "Especially if you search sale items and then apply a coupon for a deeper discount. Grab a printable coupon or online coupon from CouponSherpa.com. Even Homegoods has a good selection of cheap sheets. The only problem is that there is a limited selection."

3. Groceries

In the grocery aisles, Target had higher prices on some staples, such as dairy, produce and canned goods. Dairy was a shocker, with a gallon of store-brand Market Pantry Target milk $4.49, compared to $2.79 at Costco and $2.98 at Walmart. Smaller chain stores like Aldi and other grocery outlets have milk running at these lower prices. Over a year, at two gallons a week, one could save almost $200 at Costco.

Butter and margarine were cheaper at both Walmart and Costco. Bananas -- America's most popular fresh fruit -- ran 28 cents each at Target. An average banana weighing four ounces equates to $1 a pound at Target, compared to 57 cents a pound at Walmart, 46.3 cents a pound at Costco and possibly less at your local supermarket. Cheerios at first looked like a good deal at Target at $3.99 for 21 ounces, but at Costco a two-pack of 20-ounce Cheerios (40 ounces total) costs $5.49.

If you are a K-cup coffee fanatic, Costco is your destination, with 100 count K-cups for $36.99, as opposed to an 18-count package for $10.99 at Target and $10.98 at Walmart.

For organic food, especially for produce, go to Trader Joe's, said Meghan Heffernan, a representative for savings.com.

3. Holiday Decorations, Wrap and Cards

"Gift wrap, gift bags and tissue paper is cheapest at the dollar store or even discount retailers like Marshalls," Woroch says. "Greeting cards you can get two-for-$1 at the dollar store." Party items are also a better buy at dollar stores.

4. Kitchen Items

If you are starting a household or need to replace pots and pans, the Farberware New Traditions 14-piece set, guaranteed for life, was $20 and change cheaper at Walmart than the Target price of $99.99. A Kitchen Aid basic stand mixer in black cost $20 less at Walmart than Target, $229 to $249.99. A starter pots and pans set is usually available at Ikea for under $40, and a basic cooking set was spotted for $26.99 on a daily deal at Staples. Target did beat out Walmart by five bucks for a basic six-quart Crockpot manual classic at $24.99. But Walmart beat Target for a Keurig 2.0 Model K300 coffeemaker by $10 with a price of $109.

5. Electronics and Accessories

Target had one of the highest prices for 55-inch Samsung TVs at $1099.99, with the same model $769.99 at Costco and $998 at Walmart -- but a similar size TV 1080p LED model from Panasonic was only $680 from BestBuy.com, with free shipping, as featured on www.bradsdeals.com. Target did have a Westinghouse 55-inch 1080p LED HDTV in store for $599.99. Although TVs are sometimes a good buy at Target, Woroch said, "the best prices for HDMI cables, remote controls and antennas are at Amazon."

Costco also had a cheaper Apple (AAPL) iPod 32GB touch at $234.49 to Target's $249.00, but Target was able to offer an iPad Air 2 for $499 -- $80 cheaper than at Costco, and a Sony PS4 Destiny was cheaper at Target than at Walmart. For smartphone and tablet accessories like cases, chargers and protective screens eBay (EBAY) has the cheapest selection, Woroch said.

6. Printer Paper

A 500-sheet ream of printer paper at Walmart ran $3.72, compared to the Target up & up brand at $5.39. Occasionally, Staples runs instant rebate deals where the paper is almost free if you're willing to log on and enter the details of your purchase receipt.

7. Batteries

Dollar stores are the cheapest places to get batteries, hands down. An eight-pack of 16 AA Sunbeam batteries costs a dollar at Dollar Tree -- beating an Energizer Max 20-battery pack for $13.79 at Target or a Costco store-brand 48-battery pack for $12.99. 

8. Athletic Gear and Underwear

Unless you need Nike or similarly expensive brand athletic shoes, sneakers were cheapest at Walmart, with Danskin (famous for dancewear) athletic shoes for children and adults running from as low as $3 on clearance to an average $11. These were much cheaper than Costco's Fila shoes at $19.99 or Target's Champion shoes, running $19.99 to $34.99.

Woroch doesn't like Target for fitness gear like yoga mats and weights, saying, "I found better deals on similar quality goods at discount retailers like Homegoods and Ross."

Walmart's $7.96 for multipacks of women's panties beat Target's $9.59 for Hanes brand. No Boundaries bras at $6.96 at Walmart were $6 cheaper than the Target Hanes wire-free sports bras at $12.99 -- and the Walmart bra came with a pair of matching boyshorts. Men's underwear at Target ($12.99 for a seven-pack) and Walmart were similarly priced, and both were a better deal than Costco's Kirkland four-pack for the same price.

9. Books and Movies

Amazon is the champion, and it regularly offers daily deals in both categories, especially in its e-book versions for bestsellers. For instance, New York Times bestseller "The Girl on the Train" ran $18.36 at Target.com and $16.17 on Amazon with a Kindle version at $8.99. The paperback version of "American Sniper" was $8.99 at Target.com and $6.07 on Amazon, with the Kindle version $4. Amazon also offers the easy choice of buying used copies, and there are plenty of book sites on the web. Movies can also be checked on price comparison sites simply by typing in the title. Of course, almost any book available at Target can be read for free from your local library -- if you are willing to wait.

10. Toiletries and Prescriptions

Walmart beat Target and Costco on its store-brand version of Head & Shoulders green apple 23.7-ounce shampoo for $3.48, compared to $4.29 at Target and $7.49 at Costco for the 40-ounce Head & Shoulders shampoo. Dollar Tree had them all beat for name-brand toothbrushes, full-size deodorants, shampoos and toothpastes for $1. Unless you need higher-priced cosmetics and grooming items, you can do better at dollar stores with basic grooming items.



Mrs Virginia Gentles did an interview 2/26 with Business Week writer Susan Berfield and that article should be published in about two weeks and it will be reproduced here.  

If you have any comments or information for Ms Berfield you can reach her at:  (917.763.2048) sberfield@bloomberg.net
  1. 2/13/15
    Remember Folks: TARGET SUCKS!

    A Business Week/Bloomberg Reporter Asks For Information

    An article is being written by Susan Berfield and it in part goes into the July 2014 incident in which a Target Cashier was subjected to what is being called 'The Walk of Shame'.

    As you know from several threads already existing on this site, the store involved was in Pasadena, Calif and as a result of his humiliation Mr. Graham Gentles killed himself.

    As I understand it the article will deal with how retail employees are treated and will refer to this suicide at Target. Ms. Berfield has written to me as below and I pass along the information FYI and in the hope that some of you may have relevant information, either about Mr. Gentles or about what seems to be a wide reaching corporate policy at Target and even at other retailers.

    My only involvment is that I forwarded information about this Break Room site and several threads about the incident to her last week.

    Note that information provided to reporters/news media is confidential and reporters do not disclose their sources. If you knew Mr. Gentles or have info on this Target policy please contact Ms Berfield.

    "Thanks very much for the note--and the mention on your blog. I see a few people who indicated they wanted to talk, but I haven't heard from them. Could you please ask or remind them to send me an email. I really appreciate the help. 

    (917.763.2048) sberfield@bloomberg.net"




Target to pay more than $3,000,000 in price scanner case
Target is now agreeing to pay $3,352,500 after being sued for charging shoppers too much at local stores.
Target is now agreeing to pay $3,352,500 after being sued for charging shoppers too much at local stores.

Target settled the lawsuit brought on by the DA's offices in Fresno, Marin, Contra Costa, Sonoma and Santa Cruz counties, along with the San Diego City Attorney's office.

The company is not admitting wrongdoing, but it is agreeing to additional audits and compliance checks by the state to make sure consumers are not overcharged.

"I'm really in a rush all the time," admitted Melissa Contreras. She says she never checks the prices while she's paying.

Prosecutors brought the lawsuit against Target claiming the big box stores charged more than posted prices.

"Usually with target it's pretty straightforward," said Joe Pineda. "I haven't had any of those situations. I was kind of surprised when you were talking about the suit and stuff like that."

The lawsuit came following standard scanner price inspections by the state. Some shoppers say it's really no big deal. "If it's a big ticket item, I make sure that I get the right price," said Brian Marquez. "But if it's a couple bucks here and there i probably won't even notice."

Other shoppers don't trust the scanners and always watch how much they're being charged. "As they're ringing it up I'll always look at the counter computer where it lists the price," Pineda said. "If there's questions, usually I'll ask."

Target has not admitted to overcharging, but the Fresno County DA's office says for the next seven years target will allow its California stores to have additional scanner inspections, and notify the public about its Price Accuracy Program.

Target has not responded to an Action News request for comment.


HQ 'Big Brother' is watching you at any Target store nationwide

The recent problem of employee mistreatment in Pasadena's T-0883 may result in the subpeona of some of the security footage of the incident involving cashier Graham Gentles.

(see:  http://gentlesvtarget.blogspot.com)

C3, is the Target Corporate Command Center for AP.  

Control room technicians can check 75,000 store security cameras at any given time from their PCs from the third floor of Target Corp.'s downtown Minneapolis headquarters and keep tabs on anything that could disrupt operations at Target's 1,743 stores or worldwide offices.  Each store has between 70-90 cameras, but not each visible dome has an active camera and not all cameras are in domes.

While the Target publicity department is undoubtedly pleased with the occasional reports of their worldwide intelligence services, the 'back story' on this should be that Target AP is looking in at their employees from HQ and they are not looking in to send them warm fuzzy greetings from Minneapolis.

Target AP at HQ are not looking for shoplifters, that is for the local AP to do, they are looking for any employees who are spending time goofing off, talking to other employees, violating company policies or just ducking and diving to get out of work.  Investigators monitor cashiers looking for fraud of any type.  All footage is saved on computers for later access.

Big Brother at HQ are looking in anytime there are employees in the store, the cameras are always 'live', not just during 'business hours'.  They monitor everywhere in the store except the bathrooms and changing rooms.  If inventory counts are off AP can go back to see what has happened to the merchandise whether it is customer theft on the sales floor or problem in the stock rooms.

Just because you don't see one of the 'domes' does not mean you are not on camera, and even if they are not monitored in real time those domes are useful for shoplifting prevention as customers have to assume they are being monitored.

Additional info about C3 can be found at:

* Who Looks At This Blog?