Hamilton Nolan, a Senior Writer for the Internet
Publication GAWKER has had 2 interesting Target articles.
Here are some teasers of what was said on those posts, take a look at the full articles if you have time.
The articles and many comments may be of more interest to those working at HQ or in Minneapolis.
Here is the info from the Gawker site:
Target Headquarters "In Desperate Need of Help," Says Employee
We received the following email from a current mid-level employee at Target's headquarters in Minnesota. This represents just one person's experience inside the center of the Target bulls-eye. But it does contain some fascinating insights into their workplace culture. We've bolded a few parts that stood out to us.
"When I started, they were so excited about getting "Buy online, pick up in store" as if that was some new invention. How many other stores have that and do it better than Target? Regular customers don't even know about it, because people hate Target's website. They've tried starting a Netflix like service, or a subscription service, but no one knows about them and they are just copycats of what other businesses are doing.
Target has no original ideas, they are just reacting to what other companies are doing and jumping the bandwagon.
They have a culture that makes decision via consensus, so it takes FOREVER to make a decision and implement even the smallest change. That keeps them from being able to make the necessary changes, and they won't ever get there without a big change in leadership and a true vision beyond "keep the doors open". . . If Target doesn't make a serious change in their leadership and culture, it will end up being a Kmart, a Sears, or even worse a Circuit City. The Twin Cities would be devastated - around 15,000 people work for Target HQ at one of their numerous sites in the Twin Cities."
Entire post is at: http://gawker.com/target-headquarters-in-desperate-need-of-help-says-e-1573101642
This article/post was later followed by:
Target's Biggest Challenge: Employees Complaining to Gawker
Last week, we brought you the words of an employee at Target's headquarters lamenting the way that the company is run. Now, one of Target's top executives has seen fit to respond to these criticisms. Which is a perfect opportunity for us to expand upon them.
Yesterday, Jeff Jones, Target's Chief Marketing Officer, sent an impassioned message titled "The Truth Hurts" to all of Target's employees, and then published the message in full on LinkedIn. In it, he cites Target's recent data breach and the departure of its CEO as reasons for a "difficult" past five months. But those things are minor compared to a single post on Gawker.com:
"You'd think that these two incidents alone would create enough pain to last a brand a lifetime but one of the most challenging things that has happened, in my opinion, have been reports, some attributed to unnamed team members, that paint a picture of a culture that is in crisis. When a recent post on a well-known blog called me out by name, it only felt right that I should respond.
In reading this account of life at Target, I've gone through a range of emotions – first anger, then wondering why any team member would say what they said. And while it was difficult for me to read this account for many reasons, the reality is that our team members speaking with honesty is a gift.
Because much of what they are saying is true. While we would have preferred to have a conversation like this with the team member directly, speaking openly and honestly, and challenging norms is exactly what we need to be doing today and every day going forward."
We certainly applaud the commitment of EVP Jeff Jones and the rest of the Target management team to transparency. And we are here to help them on their quest for truth.
As to Jeff Jones' dismay that a Target employee would not share their concerns internally: perhaps their reluctance is due to the fact that complaining internally is traditionally seen as a good reason to fire employees, as Target store managers have told us. As to Jeff Jones' befuddlement as to why a Target employee would complain about Target in the first place: perhaps it is due to the fact that Target is a stringently anti-labor corporation which pumps out a steady stream of insulting propaganda to convince its low-paid workers not to organize to better their own conditions.
But that is just a guess on our part.
Entire post is found at:
Virginia Gentles v. Target Corporation
This suit was filed 1/22/15 in the Superior Court of the State of California for the County of Los Angeles (Case #BC570020) and is comprised of 4 Counts:
* Mr. Graham Gentles worked at Defendant's Pasadena store. Mr. Gentles' job title was Cashier.
* On July 15, 2014, at about 1:50 pm, Mr. Gentles arrived at the Pasadena Target store prior to the beginning of his shift which began 2:00 pm. Mr. Gentles typically arrived about 10 minutes early for work.
* When Mr. Gentles arrived at the front entrance on this date, he was met by police and Target store security personnel which included Defendants Anthony Mims and Charles Godinez.
* At the direction of Defendants Anthony Mims and Charles Godinez, the police grabbed Mr. Gentles at the front entrance, emptied his pockets, pulled his hat off his head, handcuffed him and then led him along with Defendants Anthony Mims and Charles Godinez and Target security personnel from the front entrance in front of the registers, past guest services (where there are a lot of employees and customers) and then through the double doors to the AP2 office of Target's Pasadena store.
* At the direction of Defendants Anthony Mims and Charles Godinez, Mr. Gentles was then forcibly detained by Target security personnel and the police in Target's AP2 office where he was questioned. Some time later, Mr. Gentles was taken to a police car and then taken to the police department.
* Plaintiff is informed and believe that Mr. Gentles was never charged with any crime and was released the same day by the police.
* Plaintiff's imprisonment at the direction of Defendants Anthony Mims and Charles Godinez and was part of a Target's policy known as "Walk of Shame". The Walk of Shame is a Target policy to purposefully cause shame, embarrassment and emotional distress to any Target employee who is suspected of stealing from Target Corporation. The policy consists of suspected employees being arrested and paraded in hand-cuffs through the Target store in full view of co-workers and store customers.
* Plaintiff is informed and believes that the Walk of Shame has happened on numerous occasions to Target employees suspected of stealing from Target.
* Plaintiff is informed and believes that Target initiated an investigation of Mr. Gentles several months before his arrest related to a verbal altercation that Mr. Gentles had with another Target co-worker at a bar outside of work hours.
* Plaintiff is informed and believes that allegations made by this other co-worker led Defendants Anthony Mims and Charles Godinez and Target security personnel to instigate the arrest and detention of Mr. Gentles and to subject him to the Walk of Shame.
* Defendants' conduct was a substantial factor in causing harm to Mr. Gentles.
* Defendants did not have any reasonable basis to believe that Mr. Gentles had committed a crime at any Target store at the time that its security personnel instigated the arrest of Mr. Gentles.
* Defendants and Does 1 through 100 inclusive, and each of them, had the duty to exercise ordinary care towards the decedent Graham Gentles and should have known that subjecting Mr. Gentles to false imprisonment would foreseeably cause Plaintiff to suffer severe emotional distress and that it is foreseeable that some individuals who experience severe emotional distress will attempt suicide.