Here is What is in the Mn. BBB Report:

Here is an extract from the Minnesota BBB report which is found in full at the provided link:


"The BBB processed a total of 1475 complaints about this company in the last 36 months, our standard reporting period. Of the total of 1475 complaints closed in 36 months, 437 were closed in the last year.

These complaints concerned:
68 regarding Advertising Issues
171 regarding Customer Service Issues
16 regarding Delivery Issues
48 regarding Guarantee or Warranty Issues
196 regarding Product Issues
756 regarding Refund or Exchange Issues
14 regarding Repair Issues
123 regarding Sales Practice Issues
56 regarding Service Issues

These complaints were closed as:
738 Resolved
737 Administratively Closed"